Latest Five-Star Reviews Showcase ProVisor's Dedicated Team

At ProVisor, our commitment to providing Transparent Mortgage Solutions® means we measure our success by the satisfaction of our clients. We are incredibly proud of the latest wave of five-star reviews our team has received, highlighting the dedication, expertise, and personalized care that defines the ProVisor experience.

These testimonials prove that no matter the complexity of the loan—whether it's a first-time purchase, a smooth refinance, or navigating unexpected challenges—our Loan Officers are here to guide you to a confident closing.

Our Loan Officers: Knowledgeable, Nimble, and Dedicated

The reviews consistently praise our team's ability to handle complex situations with ease and clarity:

• Ritchie Baumann proved his agility and resourcefulness when faced with national challenges:

  "When the government shutdown affected our original loan option, Ritchie quickly helped us switch to an FHA loan so we could still close on time. His quick thinking and guidance truly made a difference." Ritchie made the whole mortgage process easy to understand and was always patient with our questions.

• Rob Miller (Branch Manager/Senior Loan Officer) is celebrated for his extreme knowledge and perseverance, especially with complex situations:

  "Rob was great to work with from start to finish. He is EXTREMELY knowledgeable." For a client who was previously denied by another lender, Rob "made us feel like a priority throughout the entire process and has gone above and beyond to make a home loan work for us." Rob "jumped through every hoop" for a first-time homebuyer with a complex situation.

Caring Communication and Peace of Mind

We understand that buying a home is a deeply personal journey. Our team prioritizes caring communication to ensure you feel supported every step of the way:

• Melissa Fellows (Senior Loan Officer) delivered exceptional care, even with international complications:

  "Melissa was such a huge help in helping us get our first home! Melissa was such a professional who patiently walked us through the home-buying process from cradle to grave!" She made the closing happen despite the clients being "geographically separated" and even timed it perfectly for when the spouse and twins flew in from Germany.

• Carrie Wales (Executive Vice President & Senior Loan Officer) is praised for her ability to simplify the process for first-time buyers:

  "I had an excellent experience working with Carrie at ProVisor! As a first-time homebuyer, I was completely lost with the home-buying process. She put my mind at ease and..."

• Kristen Rollefson (Senior Loan Officer) provides reliable, smooth service for repeat clients:

  "Kristen and team was super helpful as always for a smooth refinance. Highly recommend."

Our Commitment Extends Beyond the Closing Table

The trust built with our clients—whether through expert problem-solving or patient communication—is the foundation of ProVisor.

This commitment to service is reflected in our dedication to the wider community. We are proud to support organizations focused on the well-being of our heroes, such as Healing Warrior Hearts (sponsoring the Salute & Swing Invitational) and understanding the critical suicide prevention work of Wisconsin Hero Outdoors (WHO).

Whether you need a quick refinance or expert navigation through a challenging purchase, our team of dedicated loan officers—from Rob Miller and Ritchie Baumann to Melissa Fellows and Kristen Rollefson—is ready to deliver the five-star service you deserve.

Ready to start your homeownership or refinance journey? Contact ProVisor today!

ProVisor.com | NMLS #1802853 | Equal Housing Lender We are not owned, operated or affiliated with the VA or the federal government in any way.